Terms and Conditions Hoki22 – Malaysia Platform Usage Guide

1 Introduction & Acceptance of Terms

Welcome to hoki22, an online entertainment platform offering casino, sports betting, Live Casino, and a variety of other digital games to users across Malaysia and the Asia region.

These Terms and Conditions ("Terms") govern your use of the hoki22.win website, the hoki22 mobile app, and all related services. Acceptance of these Terms occurs automatically when you:

• Completing the hoki22 account registration process
• Log in to an existing account
• Using any service or feature on the hoki22 platform
• Making any financial transactions through the platform

If you disagree with any part of these Terms, you are advised not to use hoki22's services. Continued use of the platform after amendments are published will be considered acceptance of the updated Terms.

2 Eligibility & Registration Requirements

To register and use hoki22's services, you must meet all of the following eligibility criteria at all times:

Minimum Age

You must be at least 21 years old to register and use the hoki22 platform. hoki22 reserves the right to request age verification at any time and to suspend any account that does not meet this requirement until verification is complete.

Geographic Location

Hoki22's services are offered to players from countries permitted by our licensing regulatory authority. Users are responsible for ensuring that use of the platform is lawful in their jurisdiction.

Legal Capacity

• You must have full legal capacity to enter into a binding agreement
• You have not been declared bankrupt or are currently under debt management proceedings
• You are not on the gambling exclusion list of any relevant authority
• You are registering for personal use and not on behalf of another person

3 User Account

Each user is only permitted to hold one (1) account at hoki22. Creating multiple accounts using the same or different information is strictly prohibited and may result in the closure of all associated accounts along with forfeiture of balances and bonuses.

Account Information

• Data Accuracy: All information you provide during registration must be accurate, current, and complete.
• Full Name: The name on your account must match a valid government-issued ID.
• Password: You are fully responsible for maintaining the confidentiality of your account password.
• Account Security: Notify hoki22 immediately if you suspect unauthorized access to your account.

Identity Verification (KYC)

Hoki22 carries out a rigorous Know Your Customer (KYC) process to ensure the safety of all members. You may be required to submit the following documents:

• Malaysian Identity Card (MyKad) or a valid passport
• Proof of residential address (recent utility bill or bank statement)
• Verification document for the payment method used

Withdrawals will only be processed once KYC verification has been successfully completed. This is a protective measure for all hoki22 members.

4 Deposits & Withdrawals

Hoki22 provides a variety of safe and convenient payment methods to allow you to deposit and withdraw funds quickly. All transactions are processed using 256-bit SSL encryption.

Deposit Methods

• FPX (Online Banking): Instant deposit from all major Malaysian banks
• DuitNow: Instant transfer using a phone number or account number
• Touch 'n Go eWallet: Instant deposit from your digital wallet
• GrabPay: Easy payments via your GrabPay account
• Crypto: Bitcoin, USDT, and other listed digital currencies

Transaction Limits

• Minimum deposit: RM 10 per transaction
• Minimum withdrawal: RM 50 per request
• Daily withdrawal limits depend on your account level and KYC status

Processing Time

Deposits are typically credited to your account within minutes. Withdrawal requests are processed within 24–48 business hours upon completion of verification. Hoki22 is not responsible for delays caused by banks or third-party payment providers.

5 Bonuses & Promotions

Hoki22 offers a wide range of attractive bonuses and promotions for new and existing members. All offers are subject to specific terms set alongside each promotion.

General Rollover Requirements

• Each bonus is subject to the rollover (re-wagering) requirements stated in the relevant promotion's terms
• Winnings from bonus funds cannot be withdrawn before the rollover requirements are fully met
• Rollover must be completed within the specified validity period; expired bonuses will be automatically forfeited
• Games eligible to contribute toward rollover requirements depend on the type of bonus received

Bonus Abuse

Hoki22 uses advanced detection systems to identify any bonus abuse attempts. The following activities are considered violations and may result in bonus forfeiture and account closure:

• Opening multiple accounts to claim registration bonuses repeatedly
• Use of automated software or bots to process bonus wagering
• Matched betting intended to eliminate risk entirely
• Sharing an account or payment details between multiple users

6 Game Rules

All games available at hoki22 — including slots, table games, Live Casino, sports betting, and esports wagering — are conducted in accordance with rules set by the game providers and hoki22.

• Final Results: All game results are final once completed. No appeals will be considered on the basis of a player's personal strategy or beliefs.
• Technical Disruption: In the event of a technical disruption during an active game, hoki22 will resolve the issue based on session data recorded by the server.
• RNG Fairness: All casino games use an independently certified Random Number Generator (RNG) to ensure fair and tamper-proof results.
• Sports Betting: Odds displayed are accurate at the time of display. Hoki22 reserves the right to reject or void any bet in the event of a technical error in the displayed odds.
• Wagering Limits: Each game and market has its own minimum and maximum betting limits. These limits may change depending on market conditions.

7 Prohibited Conduct

To maintain the safety and integrity of the platform for all users, the following activities are strictly prohibited on Hoki22:

• Use of automated software or tools (bots) to place bets or interact with the platform
• Collusion between players to manipulate game outcomes, particularly in live poker games
• Any form of money laundering through the platform
• Providing false information or forged verification documents
• Exploiting bugs or technical errors in the system for unauthorized gain
• Threatening, harassing, or abusing hoki22 support staff
• Selling, transferring, or lending your account to another party

8 Privacy & Data Security

Hoki22 takes seriously its responsibility to protect the personal data of all users. All information collected is used solely for platform operations and identity verification, and is not shared with third parties without your consent except as required by law.

For more information on how we collect, store, and use your personal data, please refer to Privacy Policy hoki22, which forms part of this overall agreement.

• Data is stored on secure servers with full encryption
• Access to user data is restricted to authorised personnel only
• You have the right to request a copy of your personal data or to apply for account deletion

9 Limitation of Liability

Hoki22 shall not be liable for any loss or damage, whether direct, indirect, incidental, or consequential, arising from:

• Use of or inability to use the hoki22 platform
• Service interruptions caused by factors beyond Hoki22's control, such as internet infrastructure failures
• Losses incurred as a result of betting decisions made by the user
• Unauthorised access to your account resulting from user negligence
• Transaction delays caused by the bank or third-party payment providers

Hoki22's maximum liability under any circumstances shall not exceed the total amount you have deposited in the 30 days prior to the relevant claim arising.

10 Account Termination

By User

You may close your Hoki22 account at any time by contacting our support team. Before closing, ensure all eligible balances have been withdrawn and that no outstanding bonus rollover requirements remain.

By hoki22

Hoki22 reserves the right to suspend or close your account without prior notice if:

• You breach any term in this document
• We suspect fraudulent activity, money laundering, or platform abuse
• Your registration details were found to be false or inaccurate
• Your account has been inactive for more than 12 consecutive months

11 Terms Amendment

Hoki22 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform, unless otherwise stated.

We will notify you of important changes via:

• In-platform notifications upon login
• Email to your registered address
• Update the "Last Updated" date at the top of this document

Continued use of the hoki22 platform after any amendments take effect constitutes your acceptance of the updated Terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the hoki22 team is available to assist you at any time.